Instructions for filing a claim
To file a claim, please send us the filled in claim form (entitled POM – REK – Application for claim) to firstname.lastname@example.org.
Please enclose graphic evidence which clearly shows what the application for claim refers to. Only claims sent in a timely manner for faults that have not been caused due to incorrect use or unprofessional maintenance shall be taken into consideration as well as if the fault has been established within the warranty period.
The warranty period for the works carried out and the equipment installed is provided in the contract. The warranty applies to the normal terms and conditions of use along with correct and professional maintenance.
(file entitled POM – REK – Application)
Use Acrobat Reader to complete the interactive form.